How to purchase more licenses for your subscription

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Please follow the steps below to purchase extra licenses for your existing subscription of JivoChat Pro:

1. Access the Jivo web app or our Desktop app, go to the “Pro Version” menu and click to “Add agents to the current subscription”.

2. On the next screen, you’ll be able to see details about your current subscription and select the number of licenses you want to add.

After you’re done, proceed to “Checkout” to pay for the extra licenses. If you have any doubts about the checkout procedure, please check our tutorial clicking here.

That’s it! If you face any issues or have any doubts, we’re available 24/7 in the chat on our website or at

Do you still have any questions? Our support team will be more than happy to help you 24x7 in the chat on our site.