Interact with your customers in real time and increase your sales

A FREE communication tool for you to monitor and chat with your clients on your website, Facebook, Telegram and Viber.

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How to change the agent's settings

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To change the agent’s settings, please follow the steps below:

1.Open your Jivo web app or any of our Desktop apps and login:


2.After logging in, click on the Team tab in the left side menu and you’ll see a Settings button on the right side of all existing agent accounts as shown below:


3.If you click the Settings icon on the right side of an agent, you’ll be able to change the settings of that agent:


Scroll down to check the other settings available:


If you want to change your own details, you can do it from the Team tab as shown above or by going to Manage -> My Profile:


That’s all!

Do you still have any questions? Our support team will be more than happy to help you 24x7 in the chat on our site.