How to install the chat code on OpenCart

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Method 1: Installing our official JivoChat module for OpenCart

Our official JivoChat module for OpenCart supports all websites using OpenCart 2.0 or superior.

In order to install our module for OpenCart, simply click this link here and download our module to your device.

After downloading the module, go to your website’s administration panel, usually yoursite.com/admin. After logging in, in the left menu of your panel go to “Extensions” -> “Installer” -> “Upload”. Then, select our downloaded module and install it.

Next, go to “Extensions” -> “Extensions” in the left side panel and click on “Modules”.

A list of your extensions will be loaded. Find the JivoChat module by scrolling down and click the + sign to install.

After that, the installation will be complete and the pencil icon will be accessible. Click it to edit the module.

On the page that will open, you’ll need to insert your JivoChat credentials. If you already have an account, enter your existing account information. If you do not have an account, a new JivoChat account will be created with the e-mail address and password that you enter, so make sure to enter your own e-mail address and a password that you will remember.

Set the option “Show on site” as Enabled and press “Save” at the top right corner.

That’s all! Now that JivoChat is installed on your website, it’s time to start working. To be online and start receiving messages from your visitors, please log in to one of the JivoChat apps.

Method 2: Theme Editor

Go to your OpenCart administration panel, usually yoursite.com/admin. After logging in, go to: Design -> Theme Editor -> common.

Next, select the header.twig file in the menu that will show up. A code will appear on the right side of the screen. Paste the Jivo installation code above the closing </head> tag and press Save.

That’s all! Now that JivoChat is installed on your website, it’s time to start working. To be online and start receiving messages from your visitors, please log in to one of the JivoChat apps.

Method 3: Installation with an ftp-client

You can also connect JivoChat to your site through its source files, using an ftp-client.

Navigate to: Your site/catalog/view/theme/THEME/template/common/header.twig.

Paste the JivoChat installation code before the closing </head> tag.

Save the settings and you’re done!

Do you still have any questions? Our support team will be more than happy to help you 24×7 in the chat on our site.